FAQ

FAQ – Frequently Asked Questions

What are the delivery times?
Since the products are made to order, the lead time is 7 to 14 days (production + delivery).

Can I personalize my product?
Yes, the majority of products can be personalized (first name, text, etc.).

How does a custom order work?
You indicate your request when ordering, or you contact us for specific projects.

Is delivery free?
Delivery is free for purchases over €80.

Can I modify or cancel my order?
Yes, as long as manufacturing has not started.

What if I have a problem with my order?
Contact us, and we will find a solution quickly.

Are the products handmade?
The products are designed and manufactured using 3D printing, with manual follow-up and finishing if necessary.